Customer Service

We believe that excellent customer service is the ultimate Company performance measurement and key to success in this industry, which is why we provide complete transparency and support throughout the entire claim process. BE Building Services strive to surpass customer expectations at every level, from negotiations with stakeholders, to the quality of your repair.

Before commencing with repairs, customers receive information detailing every step of the claim to keep them informed throughout the process. This is a great way to maintain a good relationship with our client and ensure that they understand the repair process.

This hand-out may entail:

  • Information about BE Building in connection with their insurer
  • A brief itinerary of the visit
  • What will occur following the visit
  • Who they should contact with any questions or queries.

We highly value any feedback from our customers and encourage a response post-service as part of our quality control procedures. This helps us stay at the forefront of the industry and prevent the reoccurrence of any issues that may arise.

Commercial

Although the Company has extensive past experience in new construction, alterations and additions, particularly for local, state and federal government and the education, aged care, defence and private sector, our focus and current direction is to provide insurance repairs in the commercial sector.

Residential

The Company has in excess of 25 years experience in all aspects of residential insurance repairs.

Find Out More

Phone: (08) 8373 5707